Only 12% trust AI fully yet human error still leads the breaches
Key Takeaways:
AI enhances email, endpoint, and threat detection but needs oversight
Human error from poor training remains SMBs’ top risk
Downtime and large losses happen while incident plans and monitoring lag
In the latest Kaseya Cybersecurity Outlook 2026 report SMBs express hope and hesitation about AI. Most use it for email security (49%), endpoint protection (34%), and detecting anomalous threats (32%) yet only 12% fully trust it to act without human guidance. Meanwhile human error still causes the biggest breaches and financial damage, some SMBs suffered more than $100,000 in losses per incident and lost entire work days without real-time threat monitoring or tested response plans. Responsible adoption needs AI tools plus regular training and active oversight.
Bring confidence and protection to your business, learn about our AI cybersecurity + training services at datafying.tech/services/
https://www.itpro.com/business/business-strategy/kaseya-smbs-remain-cautious-on-ai-despite-persistent-human-error-threat